4個步驟,3分鐘寫完一封英文email

很多人覺得寫商業英文email很難,一寫就寫很久,好不容易寫完又覺得該說的事沒說清楚,寄出去怕錯誤太多。

其實英文email的內容,可以很簡單分為三段:

第一段「動機」:告訴對方,你為什麼要寫信

第二段「動作」:告訴對方,你要做什麼或他要做什麼

第三段「結論」:告訴對方,進一步是什麼

有了這三段式的email寫作結構,你只要填入實際內容,一封email很快就完成了。商業英文email不求文情並茂,最好是文字少但是切重要點。以下句型多寫幾次之後就記在腦海,熟了之後寫一封email3分鐘就可以搞定。

 

1、動機:告訴別人你為什麼寫這封email

I am writing to enquire about...(我想詢問有關...)

After having seen your advertisement in... , I would like to ...(讀了你們在XXX的廣告後,我想...)

After having received your email address from... , I ...(我從OOO得到你的email地址,我想...)

Thank you for your email about/regarding...(有關XXX,謝謝你的Email...)

In reply to your e-mail of 29 Dec., ...(回覆你12月29日的email…)

With reference to your email of 29 Dec., I...(有關你12月29日的email…)

 

2、動作:你做了什麼或即將做什麼?你希望對方做什麼?

Requesting or Agreeing to Requests 要求對方或同意對方要求 

Could you possibly...?(你可不可以...)

I would be grateful if you could…(如果你可以...,我會非常感謝)

I would be glad/delighted to...(我很樂意...)

Giving Bad News 告知不好的消息 

I am afraid that(很遺憾...)

Unfortunately(很不幸...)

Enclosing Documents 附帶文件 

I am attaching(我附上...)

Attached you will find(你可以看到附件...)

Please find attached(請看附件...)

 

3、結語及進一步 Closing Remarks and Reference to Future Contact

Thank you for your help. Please contact us again if we can help in any way.(謝謝你的幫忙。有需要我們的地方,請和我們聯絡。)

If you require any further information, feel free to contact me.(如需進一步資訊,隨時聯絡我。)

I look forward to your reply.(很期待你的回應。)

I look forward to seeing you.(很期待與你見面)

Please advise as necessary.(請不吝賜教)

We look forward to a successful working relationship in the future.(期待有機會合作。)

Once again, I apologize for any inconvenience.(造成不便,真的很抱歉。)

I would appreciate your immediate/prompt attention to this matter.(很希望你能儘快關注此事。)

If you have any questions, let me know as soon as possible.(有任何問題,儘快讓我知道。)

 

4、The Finish 信末

Yours faithfully, (信件一開始並沒有寫收信人名字,如Dear Hiring Manager, 結尾就選擇有距離感的Yours faithfully)

Yours sincerely,(一開頭有指名收寫給特定某人,但並不熟識)

Best wishes, Best regards, Best(寫給熟悉的客戶、朋友)

 

 收錄於英語島 2015年8月號
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