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【Leader怎麼問問題】之3,縱深推演

Unsplash: Saksham Gangwar

發問不難,難在找到對的切入點,策略性擴大問題,找出共同點縱深往下挖掘。學習英文就和管理一樣,從被動聆聽到主動提問,也就是Follower爬升到Leader的過程。

【1. 對的問法,產生共鳴】
自我揭露,增加與對方產生共鳴的機會。

Would you rather be rich or famous?
你比較想要有錢還是有名?

I would choose rich.
我會選擇有錢。

封閉式問句
Don't you think about that being famous is more helpful than being rich?
你不覺得有名比較好嗎?

開放式問句
What are some things you would buy with your money?
你會用那一筆錢買什麼呢?

開放式問句­+引導性
I like to buy high quality items that are still tasteful. What are some types of items you would buy?
我喜歡買品質好一點的東西,可以用比較久。那你想要買什麼種類的東西?

開放式問句+引導性+個人資訊
I don't like too many things because I only like to buy things that are high-quality and can be used for a long time. What are some types of products you would buy with your money? 
我不喜歡家裡堆一大堆東西,所以我都買品質好一點的東西,用的比較久。你會用你那一筆錢買些什麼類型的東西?

−−−−−−

If you could date any celebrity, which celebrity would you date?

如果你可以和任何一個名人約會,你想要和哪一個人約會?

George Clooney.
喬治克隆尼。

封閉式問句+質問口氣
Why有質問原因的意涵,不宜使用
Why would you want to date him?
你為什麼想和他約會?

開放式問句+引導性
What would you do with him on a date?
約會的時候,你想跟他做什麼?

開放式問句+引導性+個人資訊
I usually go on outdoor dates. What are some outdoor activities you would do on your date?
我偏好室外約會,你在室外約會的時候都做些什麼?

開放式問句+引導性+個人資訊+思考空間
Since I like to have dates with a lot of activity, I prefer to go on outdoor dates. What are some locations to go to for a date
我偏好室外約會,因為我喜歡豐富一點的約會行程。你有什麼約會的私藏好地點嗎?


【2. 對的場合,對的問題】
依不同的場合、對象,提出正確問題,讓雙方對話不尷尬。

面試時
Would you rather work in the office or a coffee shop?
你喜歡在辦公室裡工作還是咖啡廳?

If you were to change departments, where would you want to work?
如果你可以換部門,你想換到哪邊?

同事間
What are some good restaurants around the office?
辦公室附近有哪些好吃的餐廳?

If you had an extra hour every day, what would you do?
如果你每天都多一個小時,你會怎麼用?

初次見面
What are your favorite weekend activities?
你周末喜歡做什麼?

What is your favorite movie?
你最喜歡哪一部電影?

約會
Would you rather be too busy or have nothing to do?
你想要忙的焦頭爛額還是整天沒事做?

If you could invent a holiday, what would it celebrate?
如果你可以創造一個節慶,你會想慶祝什麼?


【3. 精準動詞,抓住注意力】
想要抓住多數人的注意力,使用精準的動詞是必要的方法。人聽到有動作感的字時,大腦能快速進入思考模式、激盪想像力,展開互動。

−−−−−−

Describe

聽眾多元的答案可以作為我們的演講內容。

What is your perfect day?

Describe your perfect day.
請描述你心目中完美的一天。

->shopping at mall百貨公司逛整天
->hanging out at home在家閒閒沒事做
->mountain climbing登山

What is the best meal you have ever had?

Describe the best meal you have ever had.
請描述你心目中的美食。

->Shepherd's pie牧羊人派
->Japanese sushi日式壽司
->Beignets法式甜甜圈

−−−−−−

Share

問題限縮了答案,彼此的互動更為容易。

What is your exercise routine?

Share a bit about your exercise routine.
和我們分享你的運動規劃

->jogging
慢跑

->weight training
重量訓練

->aerobics
有氧舞蹈

->swimming
游泳

What book influenced you the most?

Share a bit about your exercise routine.
和我們分享影響你最大的書。

->The Old Man and the Sea
《老人與海》

->Jane Eyre
《簡·愛》

->Charlotte's Web
《夏綠蒂特的網》

−−−−−−

Tell

引用聽眾經驗,但別太針對

What is your weight loss plan?

Tell us about your weight loss plan.
告訴我們你的減肥計畫。

Listener: First, I control my calories at 2,500 a day and I exercise 40 minutes every single day. Second, I try as many kind of exercises as I can to help me keep fit. Finally, I go to hospital once a month to check my body fat and record it in my diary.
聽眾:首先,我每天控制自己只能吃2500大卡和運動40分鐘。其次,我盡量嘗試多種運動讓我身材勻稱。最後,我每月都去醫院檢查體脂肪一次,然後記在日記裡。

正面回應
This is a very good plan for all of us. Thanks a lot. Let’s give that person a big hand.
這是一個非常好的減肥計畫,非常謝謝你。我們給這位夥伴一點掌聲吧。

負面回應
This is actually a bad example for all of us and make sure you do not make a weight loss plan like this guy.
這實在是一個糟糕的減肥計畫,各位千萬要記得不可以效法這位先生的減肥計畫。
良性互動鼓勵其他人發言;不良的互動會使彼此之間噤若寒蟬。


延伸閱讀:
想成為Leader,先知道怎麼問問題
之1:精準切入 
之2:橫向擴充
之4,聆聽回答

本文收錄於英語島English Island 2017年4月號
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