「服務他人是你住地球應該付出的租金。」– 穆罕默德‧阿里 (拳擊手)
"Service to others is the rent you pay for your room here on earth." -- Muhammad Ali, Boxer

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【四兩撥千金的巧勁管理】之4:片語
文/王妍筑、John Stephenson
企劃/英語島教學實驗室
企劃/英語島教學實驗室
職場上難免遇到不順心的事,這時候可以用一句話展現高EQ,停止抱怨,開始解決問題。
- In general, you are doing a great job. There are however a few areas where you might be able to improve.
基本上來說,你做得很棒,但還是有些部分是你可以再進步的。
- I am somewhat disappointed by the lack of contact that your company has given us on this matter, how can we best resolve this situation?
貴公司對於這件事情的溝通不足,我是有點失望的,我們要怎麼漂亮地解決這個情況?
- As a rule, we can follow this plan, but if there are any other suggestions that come up we can always add more details later.
多數情形下,我們可以按照這個計劃走,但要是有想到其他建議,我們都可以之後再新增上去。
- Yes, they have let us down, but this company usually provides a great service. We should do our best to keep a good relationship with them.
是的,他們是讓我們失望了,但這公司的服務通常很好。我們應該盡可能跟他們保持良好關係。
- Somehow we have to get this job finished. I would greatly appreciate all your best efforts over the next few days.
我們總是得把這個工作完成。過幾天我會大大感謝你的付出。
說實話直接傷人,說假話不得信任,要說中肯又好聽的話。
- It is our view that any new decisions that will be made should first be checked by the marketing department.
我們覺得,任何新的決策要下之前,都應該先被市場部檢核。
- One would expect that choosing this option is going to give us the best results.
人都期待自己的選擇都能夠給我們最好的結果。
- Well, in my view, it’s not really acceptable.
嗯,就我來看,這是不合格的。
- To our knowledge, the delivery was received on March 23rd. Could you perhaps check your records again?
就我們所知,貨運是3月23號簽收的。你或許再查一下記錄?
- I feel that this decision is the one that we should go with. Does everyone feel the same way?
我感覺這個決定,才是我們應該下的決定。有人也這樣感覺嗎?
延伸閱讀:
第6點哪裡來?1:從助動詞開始
特訓你的名詞跟動詞
這對話太緊繃,我需要副詞
本文收錄於英語島English Island 2017年3月號
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