英文遠距工作力：Video Conference Call解決方案Part2

To Start a Video Call 開始視訊會議

Hi/Hello!

Hello, [their name.]

Hi, [their name.]

Good morning/afternoon/evening, [their name.]

Good afternoon, Mr. Smith.

(X) Good night.

“Good night.”母語人士只會在睡前才會說，如果是晚上就說”Good evening.”就可以了。

Quickly Check 檢查通訊問題

Can you hear me/my voice? 你可以聽到我嗎

Can you see me? 你可以看見我嗎

Is the audio/video working? 聲音/畫面沒問題嗎

Was I on mute? 我被靜音了嗎？

Greetings簡單問候

比起面對面的會議，視訊會議在進入正題前，通常都還會有一兩句的small talk，關心一下彼此，再開始比較嚴肅的討論。 

回答：保持正向、簡潔即可

How are you today? 你今天好嗎

How has your day been so far? 今天到目前為止都還好嗎

How’s everything going? 一切都還好嗎

Hey, what time is it there? 你那邊幾點

Good!/Great!/ Pretty good. 很好

Can’t complain! 沒什麼好抱怨的(言下之意：我很滿意了)

Never better. 好得不能再好了

Everything is fantastic. 一切都很棒

The Purpose of the Call開場

I’d like to talk about xyz. 我想要討論關於…

Let’s go over the agenda. 我們瀏覽一下議程

Let’s go over xyz. 我們看一下…

I’d like to review xy and z. 我想要談談…

I’d like to cover xyz in this meeting. 在這個視訊會議，我想要討論…

Ask for Clarification 請求說明

就算是面對面的會議，也會遇到需要對方再次說明的情況，更別說視訊會議會遇到突然的連線品質不佳，所以適時確認問題是非常重要的，如果遇到對方說太快，聽不懂，也可以請他說慢一點，只要保持客氣的語氣，大部分的人是不會拒絕的。

John, you’re speaking too fast. Could you speak slower please?

Could you repeat that please? 可以再說一遍嗎？

Just to clarify, you’re saying… 我確認一下，你的意思是…

I didn’t catch the details of the part about [the timeline problem.] 我沒聽懂[某個部分]的細節

Could you go over that again, but a little more slowly, please? 你可以再講一遍那個部分嗎，不過可以請你講慢一點嗎？

Sorry guys, I’m just going to mute myself, and take some notes. 不好意思，我要把我關靜音，做一點筆記

I have something important to share that might help the conversation. 我有重要的東西跟大家分享，可能會有幫助討論

Can I share my screen? 我可以分享我的畫面嗎

ASK FOR CLARIFICATION, EVEN IF YOU THINK YOU UNDERSTAND.

To End a Video Conference Call 結束會議

會議結束直接說”OK, bye.”在非正式的場合是沒問題的，或直接說”See you.”或

“Alright, talk to you guys soon.”，只是在正式場合會覺得too abrupt and rude. 顯得唐突甚至有些不專業，直接換成Thank you有禮貌又不失專業。 

唐突：OK, bye. 專業：Thank you for meeting with me today.

試著換成以下說法：

基礎版：謝謝你的撥冗與會

Thank you.

Thank you for talking with me today.

Thank you for meeting with me today.

Thank you for taking the time to talk with me today.

進階版：很開心跟你談話

It was great talking to you about xyz.

I really enjoyed being able to cover xyz with you today.

I appreciate you taking the time to go over xyz with me today.

It’s been a pleasure discussing xyz with you.

表明下一步行動

I’ll follow up with you in a few days.

I’ll touch base with you in a few days.

I’ll get back to you in a few days.

I’ll email you the document after our meeting.         

最後才說 Bye. / Goodbye.

本文收錄於英語島English Island 2020年5月號

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